Fall 2024 Semester Instructor AskΘνΓΓΙη Toolbox Is Now Available
07/29/2024
ITS has developed a summary of online resources below to help support instructors with technology specific to teaching.
Additionally, instructors can access a two-page high-level overview of instructor-specific technology β€” users must sign into to view the document. Instructors can also review additional Teaching and Learning knowledge resources located at the knowledge base.
Users are encouraged to review the resources available and contact the ITS Service Desk at 314-977-4000 if they need any additional assistance.
Support for Canvas, Panopto, Zoom, or Respondus can also be obtained by emailing facsupport@slu.edu.
Canvas is ΘνΓΓΙη’s learning management system and serves to keep students and instructors connected through hosted exams, assignments, communication, and other relevant resources.
Instructors can reach Canvas support directly through the or users can call 314-977-4000 and press option 3.
Canvas support is offered 24/7 through these options. If an instructor needs support thinking about how to teach with Canvas, they can request a with the Reinert Center for Transformative Teaching and Learning.
Panopto is ΘνΓΓΙη’s lecture capture tool. It can be used to record live lectures, pre-record and share lectures with narrated PowerPoint presentations and upload and store other videos such as Zoom recordings.
Basic instructions on how to record a lecture or other content are .
Zoom is ΘνΓΓΙη’s platform for live, real-time video and audio conferencing, collaboration, chat and webinars. It is used to facilitate meetings and remote learning. All instructors, staff and currently enrolled students have a Zoom license.
If an instructor needs additional information related to Zoom, they can access the ITS Zoom-specific articles below or users can call the ITS Service Desk at 314-977-4000.
The LockDown Browser is a secure web browser used for online testing through Canvas.
Monitor is a tool that works in conjunction with the browser to proctor students automatically using their webcams. A brief overview and access to a quick start guide can be found .
Instructor In-Person Consultation
ITS is offering individual in-person consultations for classroom technologies. Are you working in a classroom this semester that you are unfamiliar with? This might be a great option to ensure you fully understand the classroom technology. Users can sign up for one of these sessions .
Technologies and Support
Classrooms at ΘνΓΓΙη are equipped with hardware and software that support classroom instruction. An overview video of the equipment installed in most classrooms can be found .
A brief overview of ΘνΓΓΙη's classroom hardware, such as Crestron displays, cameras and projectors can be found .
A list of software such as Microsoft Office, Zoom and Panopto included in each classroom can be found .
The ΘνΓΓΙη ITS technical support team will be spread out over campus the first two weeks of classes to help support urgent needs quickly. Instructors can look for ITS staffers in AskΘνΓΓΙη shirts and flag them down. Users can also call 314-977-4000.
When calling, let the technician know that there is an urgent classroom issue, and ITS will dispatch someone to the right location.
Additionally, the phone icon on the Crestron AV panel in the classrooms will directly connect you to the ITS Service Desk